Mother’s Day Blunders

Mother’s Day is one of the busiest days in the restaurant industry and a time to shine with new customers and regulars alike. Here are a few Mother’s Day blunders operators should avoid on the day we honor the matriarchs in our families:

Under-staffing
Expect significantly more business during Mother’s Day than you normally have on Sundays and be sure to staff accordingly. Many times operators don’t want to increase payroll, even during holidays. However, Mother’s Day is definitely not the time to cut corners.

Overbooking 
Mother’s Day is also not the day to overbook reservations. Unfortunately, this is a common misstep by new operators that haven’t yet experienced the hectic pace of holidays like Mother’s Day or New Years Eve. They pile on the reservations, booking large parties back to back, without realizing there is no way they are going to be able to seat and feed the parties in timely fashion.

Make Your Menu Smart
A special, more simplified menu is a great way to take pressure off the kitchen when you have a full seating scheduled. Keep a balance of dishes and don’t put all the specials onto one part of the kitchen line.  Add some easy to prepare items, like fresh salads or do-ahead casseroles that won’t take a lot of time to make. Here is a sample of a well-paced Mother’s Day menu.

By planning ahead, operators can make the most of Mother’s Day by providing great service, which in turn will increase their restaurant’s reputation and build positive word-of-mouth referrals.

To read more about this topic, link through here. And if you have additional ideas of blunders to avoid on Mother’s Day, share them with us in the comments section below!